Refund policy

Refund Policy – EliteBeautyOFFICIAL

At EliteBeautyOfficial, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

You can request a return within 7 days of receiving your order. To be eligible for a return:

  • The item must be unused and in its original packaging.

  • The product should not be damaged by the customer.

  • Proof of purchase/order number is required.

Non-Returnable Items

The following items cannot be returned:

  • Personal care & beauty products after opening

  • Used products

  • Damaged items caused by misuse

Refunds

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

  • Approved refunds will be processed within 5–7 working days.

  • Refunds may be sent through bank transfer, Easypaisa, or JazzCash.

Damaged or Wrong Products

If you receive a damaged, defective, or wrong item, please contact us within 24 hours with product pictures/videos for quick assistance.

Exchange Policy

Products can be exchanged depending on stock availability.

Contact Us

For refund or return requests, contact us through:
📩 Instagram/Facebook DM
📞 WhatsApp Support

Thank you for shopping with ElitebeautyOfficial!